CityLine Properties, LLC

Vacation Rental / Short Term Rental – Terms and Conditions

Version 2026-10-18

These Terms and Conditions, together with the reservation details shown to You when You book (property, Check-In Date, Check-Out Date, number of guests, and Total Charges) and repeated in the confirmation email We send You (“Reservation Details”), form a binding contract between You and Us. The contract takes effect when You sign it electronically during booking (“Agreement Date”). No reservation is made unless You sign.

In these Terms and Conditions, “Agreement” means these Terms and Conditions and the Reservation Details collectively. “You” and “Your” means the person or persons making the reservation and those who will be staying at the Property as guests. “We,” “Our,” “Ours,” and “Us” means CityLine Properties, LLC, a Nebraska limited liability company.

We manage the rental property identified in the Reservation Details (“Property”). With this Agreement, You and We (collectively, “Parties”) wish to agree on the terms of Your renting the Property as a Vacation Rental or Short-Term Rental. Therefore, the Parties agree as follows:

Acceptance of Agreement.

By signing this Agreement electronically on Our website, You agree to all of its terms, and You confirm that You are authorized to agree on behalf of everyone staying at the Property under Your reservation. Your typed name is Your electronic signature and has the same effect as a handwritten signature. If You book through a third party (Airbnb, Vrbo, Booking.com, etc.) or any other means, You accept this Agreement by making the reservation.

Reservation.

Subject to the terms and conditions of this Agreement, You will rent the Property solely for short-term vacation purposes between the “Check-In Date” and “Check-Out Date” identified in the Reservation Details. Your lease of the Property will start at 4:00 p.m. on the Check-In Date and will end at 10:00 a.m. on the Check-Out Date. You may not check in early or check out late without Our prior agreement. Prompt check-out is required to maintain the proper cleaning schedule for our following guests.

Rent and Other Charges.

You will pay Us the full amount of rent, taxes and other fees stated in the Reservation Details (collectively, “Total Charges”). Rent may be combined with other Fees and will be stated in the Reservation Details.

U.S. General Services Administration Approval Booking Rent and Other Charges.

This section applies only to reservations booked at U.S. General Services Administration (GSA) per diem rates. For those reservations, rent is based on current GSA approved per diem rates, located at https://www.gsa.gov/travel/plan-book/per-diem-rates. Rent covers the cost of staying in a Short-Term Rental managed by Us, and is charged for only the time the Short-Term Rental is occupied. Rent may be extended if the Short-Term Rental is available for the requested time.

Cancellations.

  1. Direct Bookings via Our Website. For bookings made directly through our website, the following cancellation terms apply:
    • Cancellations received 60 or more days prior to your Check-In Date will be refunded at 100% of the booking amount, less any Non-Refundable Fees.
    • Cancellations received between 31 and 59 days prior to your Check-In Date will be refunded at 95% of the booking amount, less Non-Refundable Fees (including Booking Fees).
    • Cancellations received 30 or fewer days prior to your Check-In Date will be refunded at 50% of the booking amount, less Non-Refundable Fees (including Booking Fees).
    • To the fullest extent permitted by applicable law:
      1. We reserve the right to cancel your reservation at any time for any reason, at our sole discretion. If such cancellation occurs, you will be refunded the Total Charges, including any Non-Refundable Reservation Fees.
      2. We may, at our sole discretion, adjust your Check-Out Date. In such cases, you will be refunded a proportionate percentage of the Total Charges, including Non-Refundable Reservation Fees.
      3. We will not be liable for any damages if we cancel your reservation or adjust your Check-Out Date.
  2. Channel-Specific Bookings. For reservations made through third-party channels (such as VRBO, Booking.com etc.), the cancellation policy specific to that channel shall govern. In the event of any conflict between this policy and a channel-specific cancellation policy, the policy from our property management software applicable to the channel through which the booking was made shall prevail.
  3. Right to Amend. CityLine Properties reserves the right to modify or update this cancellation policy at any time, in its sole discretion. The applicable cancellation policy at the time of booking (whether our standard policy or a channel-specific policy) will govern that reservation.

Early Arrival or Holdover.

On the day of your arrival, you will be charged an extra day if you enter the home before 4 p.m., without prior approval. If You fail to check out and give Us possession of the Property on time on the Check-Out Date, We may charge You daily rent for the time You holdover at a rate equal to the lesser of: (a) 100% of the amount of the daily rent set forth in the Reservation Details; or (b) the maximum rate permitted by applicable law.

Age Requirements.

No units will be rented to young adults unaccompanied by a responsible parent or guardian. The lead guest on the reservation must be at least 25 years old and must be staying in the home for the entire stay. If the lead guest is not staying in the home, this makes the reservation void, and the group must vacate the home without refund for the rental.

Underage drinking is not permitted on any properties managed by CityLine Properties, LLC. If this occurs, we will notify the local authorities and guests will be subject to all local county and/or state laws pertaining to this violation. If underage drinking is discovered in the home, the group must vacate the home without refund for the rental.

No illegal substances are allowed in the rental. Violations of this will not be tolerated, and you will be asked to vacate the property immediately with no refund.

Entry.

We and Our maintenance team have the right to enter the Premises, at any time, (i) for the purpose of making necessary or agreed repairs, decorations, alterations, improvements, for maintenance or to supply necessary or agreed services; (ii) to verify that You have complied with the terms of this Agreement; or (iii) in case of emergency. We and Our maintenance team have the right to enter the Premises, upon reasonable notice of at least 24 hours, to show the Premises to prospective or actual purchasers, tenants, mortgagees, lenders, appraisers, or contractors.

Parking.

During winter, snow removal from the driveway is provided automatically. But during severe storms, please be patient with the drivers as they are doing all they can to keep up with accumulation. Be sure you know the laws regarding winter parking. Do not park in the street when not permitted! Your car will get a ticket and/or be towed at your expense! Driving conditions may be hazardous as well. Be prepared.

Mail Services.

You may ship directly to the home that you are staying in using FedEx or UPS while you are in the home, however we cannot guarantee delivery or security of the package. This will be up to the shipping client and the shipping receiver to arrange. We are not responsible for any lost, damaged, or delayed deliveries. Returning late deliveries after a guest has left will incur an additional fee, plus cost of shipping.

No Assignment or Subleases.

You may not assign any part of this Agreement, sublease any portion of the Property, or grant any license or right to use any part of the Property. Any attempted assignment, sublease, or grant without Our written consent will be void.

Guest Rules.

  1. Linens and towels are provided in the home; however, daily maid service is not included in the rate and cleaning of linens and towels during your stay is your cost. We may provide a starter supply of toiletries and amenities (such as toilet paper, dishwasher detergent, and dish-washing liquid, etc.) as a courtesy, We have no obligation to replenish those items. Additional supplies are Your responsibility and can be purchased at a local grocery store.
  2. If the Property is equipped with a television, video player, or related or similar electronics, replacement or repair is not guaranteed, and no refunds will be given for malfunctions of such equipment. You must report any equipment that isn’t functioning to us within 24 hours of check-in.
  3. If the property is equipped with a dishwasher, washing machine, dryer or any other large appliance, replacement or repair is not guaranteed and no refunds will be given for malfunctions of such equipment and/or is at the discretion of the homeowner. You must report any equipment that isn’t functioning to us within 24 hours of check-in.
  4. You will not give access to or permit any guests or occupants in the Property other than the individual or individuals specifically identified as You in this Agreement. No guests more than the maximum occupancy specified in the Reservation Details shall occupy the property. Violations of this will result in the rental agreement ending, You will vacate the property, and no refund will be issued.
  5. You assume responsibility for any damages to or theft from the Property, including towels and linens.
  6. You may not place wood, paper, or any other combustible materials in any gas fireplace.
  7. You may not flush items such as paper towels, baby wipes, cotton balls, cotton tip swabs, hygiene products, and plastic wrappers. This can cause clogs if improper material is flushed. There will be a charge to your card on file for any plumbing calls caused by You.
  8. You agree to keep doors closed to the exterior while running the Air Conditioner or Heater. Doors left open can cause the units to overwork and freeze or shut down. There will be an additional charge to your card on file for any HVAC repairs caused by You.
  9. You may not make any alterations to the Property or its improvements, furniture, equipment, or other furnishings.
  10. A Pet Fee is applicable for stays at properties that are Pet Friendly.
  11. Smoking is strictly prohibited in or on the Property, or in any common areas near the Property. If smoking does occur on the Premises, (i) Guest is responsible for all damage caused by the smoking including, but not limited to, stains, burns, odors and removal of debris; (ii) Guests may be required to immediately leave the Premises, or be removed from the Premises; (iii) Guest is in breach of this Agreement. Violations will result in an automatic $250 fine plus the damages as a result.
  12. After-hours lockout calls to a locksmith and related expenses incurred are Your responsibility. You can call our main office line, (402) 381-3801 to request a technician for a lockout. Evening and weekend rates will apply.
  13. Grilling is only permitted on grills. A grill that conforms to the POA rules (and by-laws) as well as our insurance policy may be provided with this home but is not guaranteed. Propane refills may be undertaken only by Us, provided such refills will occur only during normal business hours following Your request that We do so. Charcoal may not be placed or burned within any gas grill. Renter may not bring their own grill or use a grill or other combustible burning device on the premises or in the common areas, other than those provided by the homeowner/property manager and/or provided in the common areas by the POA.
  14. You are responsible for Your own vehicle, including (but not limited to) damage or additional wear and tear and related hazards thereto, and towing or other charges. We do not provide towing or roadside assistance reimbursement, regardless of type of the vehicle or road or weather conditions. The host does not accept liability for any inconveniences, delays or your inability to stay in a Unit arising from any temporary or permanent defects or stoppage in supply of water, gas, electricity or plumbing, damage caused by weather, road closures or conditions, construction, natural disasters, disruption or cancellation of your travel, events, conferences or reason for your booking, government orders, pandemics, viruses, illnesses, infestations, water conditions, closings, pollution, acts of God or other reasons beyond our control. No refunds will be given for any delays or cancellations due to such conditions. Accordingly, travel insurance with “cancel for any reason” terms is highly recommended for all bookings and may be purchased online or with an agent. Exceptions can be given to allow rescheduling or guest credits. Proper documentation of extenuating circumstances (illness, death, etc.) will be required, and final approval will be at the discretion of the host.
  15. Noise Disturbance should be avoided, and guests need to be respectful of their neighbors. Please do not disturb your neighbors between the hours of 10:00 p.m. to 7:00 a.m., in accordance with local noise ordinances. If a noise complaint is reported, You will be charged $100 for the first complaint and $200 for each additional complaint. During the holidays, fireworks are prohibited during all hours, no exceptions. Any complaints received for use of fireworks will be a violation and You will be asked to vacate the property immediately without refund.
  16. You must maintain the Property in as good a condition as You received it, including but not limited to:
    1. keeping the Property safe and clean;
    2. not causing or permitting any unsafe or unsanitary conditions in the area surrounding the Property;
    3. disposing of all ashes, rubbish, garbage, and other waste in the provided trash receptacles;
    4. properly securing lids on trash receptacles at all times;
    5. not leaving trash on porches, decks, or any other exterior location;
    6. not destroying, defacing, damaging, or removing any part of the Property or rendering inoperable any smoke detector.
  17. We do not guarantee Wi-Fi uptime, speeds, or reliability for work or other purposes. Services are provided as a convenience only and are not integral to this agreement. No refund will be given due to power outage, fuel, water, gas, steam, refrigerant, sewerage, telephone, or internet services due to external factors.
  18. No refunds for issues reported after check-out. Property issues must be reported to the host within 24 hours of check-in including pictures validating said claim.
  19. You must promptly notify Us of the need for replacement of or repairs to any stove, fireplace, smoke detector, or other appliance or fixture at Property, and any other problems with or at the Property. In the event the rental unit sustains a failure of a system, including but not limited to water, sewer, septic, electrical, gas, plumbing, mechanical, appliances, heat pump, ventilating, pool, hot tub or other system or structural systems, neither the property owner nor Us shall be liable to You for damages, and no refunds will be given for such failures. However, We will make an effort to promptly repair or replace the failed system or equipment, and in such event, You agree to permit Us or its service provider to have reasonable access to the property to inspect and make such repairs.
  20. We are not responsible for the condition or upkeep, repair, or maintenance of any such common areas.
  21. All non-transient vacation uses (including but not limited to parties, weddings, receptions, and similar events and activities) are strictly prohibited without proper agreement with us. You may not use the Property or permit the Property to be used in any way that interferes with any other guest’s, tenant’s, or owner’s use and enjoyment of property near to the Property. Any disruptive events could result in eviction and forfeiture of the entire rental amount. Special events can be arranged and coordinated with our office (402) 381-3801.
  22. You must comply with all other House, Owners’ Association, and other Rules and Regulations applicable to the Property. All such Rules and Regulations are a part of this Agreement and are incorporated into this Agreement by reference.
  23. You will comply with all, and will not violate any, federal, state, and local laws, and regulations applicable to the Property.
  24. You are responsible for all items you bring into the property. We assume no responsibility for Your lost, stolen, or abandoned items. Reasonable effort will be made to contact you for the return. There will be a $25.00 handling charge plus shipping costs for any found items returned at Your request. Management shall not be held liable for the condition of said items. Any items not claimed for longer than 30 days, may be donated or sold.
  25. Candles are not allowed in our homes. This policy has been put in place per our insurance company’s specifications and exceptions will not be considered.
  26. Additional cleaning fees could apply. Premises will be in a professionally clean condition upon Your arrival. Should Your use require more than regular cleaning services, You will be charged for associated excess costs.

Accidental Damage Waiver. (ONLY FOR BOOKINGS OUTSIDE OF AIRBNB/VRBO)

Everyday life can be filled with stressful situations and when you go on vacation, you should be able to relax and enjoy your getaway. Our Accidental Damage Waiver is designed to make your relaxation and comfort unspoiled. Instead of putting down a large up-front security deposit, this small fee offers protection for those little incidents. No more credit card holds or canceled check fees to worry about. No need to trouble over accidental damage in your unit. If something breaks, simply let us know immediately and your waiver kicks in to repair or replace the item. Most importantly, you are provided with the confidence to enjoy your vacation without worry.

Minor, accidental damage to your unit and its contents during your stay such as: scratches on the doors, floors or walls, broken glassware, spills, stains, and broken furniture. Each registered guest is protected by this waiver and will not be obligated to pay for reported incidents of accidental damage to the unit and its contents up to $1,000 per stay.

Intentional or careless damage to your unit is not included. Your personal items are not covered. Damage discovered by management is not covered. All damage must be reported prior to checkout.

Coverage is not provided for:

Your Duties When Damage Happens:

You are responsible for all damage to your rental unit and its contents occurring during your stay not covered by damage waiver fee. Your credit card will be charged for any damage not covered by Accidental Damage Waiver.

Contact.

If you need immediate assistance, please contact our office at (402) 381-3801. Listen to the prompt and select the extension for Guest Services. This line is available 24/7/365. For all other general questions, please visit BookCityLine.com or email us at [email protected].

Default of Agreement.

You must (and must cause all other guests and occupants of the Property to) abide by Your obligations under this Agreement. If You do not perform any one or more of Your obligations under this Agreement, We may (to the fullest extent permitted by law) evict You before the Check-Out Date and retain all payments made by You. We reserve all other rights and remedies otherwise available to Us under law or in equity.

Indemnification.

You will indemnify, defend, and hold harmless Us and the owner of the Property from and against all demands, causes of action, claims, losses, liabilities, expenses (including reasonable attorneys’ fees and costs), and damages to persons or property based on, arising out of, caused by, connected to, or related to Your (or any of Your guests’) negligence, willful misconduct, or breach of this Agreement (including but not limited to the Guest Rules). This obligation will survive termination of this Agreement. This applies to use of ladders to access the bunk beds.

Miscellaneous.